Shipping Policy



We ship all orders from our location in Peru.

International orders typically have a shipping time of 5-7 business days (excluding holidays and weekends).

Once your order has been dispatched and shipped, you will receive a tracking number.

We have no control over shipping services and cannot influence their working processes. The logistics provider is responsible for shipped items once they have been dispatched.

In the event that a customer is unable to pick up a package, and the goods are returned to us, re-sending is carried out at the expense of the client, including the shipping fee for the second shipment.

Please note that shipping costs for all countries are non-refundable.

Taxes and Custom Fees


All international orders (shipped outside the United Arab Emirates, European Union, and GCC countries) are subject to customs duties and taxes.

Import duties and taxes are not included in the price at check-out and will be collected by the shipping service upon delivery or before delivery.

Please check with your country's customs office to determine these costs.

Taxes and duties are non-refundable.

For the USA, orders above USD $800 will be subject to import tax and custom fees.

Taxes and duties are included for the European Union, United Arab Emirates, Saudi Arabia, Bahrain, Oman, Kuwait, and Qatar.

Refusing to pay customs fees: If you refuse the customs fee and the parcel is returned to us, a shipping fee will be deducted from your refund.


Returns & Refunds


If the color, size, or product does not satisfy you, you can return it within 7 days from the date you received it.

The item must be in its original packaging and unused.

Notify us by sending an email to to inform us of the return.

All returning packages must have a tracking number and a new label created for the return address. If the returning package doesn't have a tracking number, we cannot be held responsible if it goes missing during the return.

Refunds will be processed within 2 working days of receiving your items. It may take up to 10 working days for the refund to appear in your bank account.

The cost of the return shipment is the responsibility of the customer.

Refunds do not include the original shipping cost.

We cannot proceed with the refund until we receive the returned package.

If the package is lost, we can only proceed with the refund after official confirmation from the postal or courier service, which may take 1-4 weeks for international orders.

Please note that gift cards are non-refundable.


Return of Broken or Defective Items


If an item arrives damaged, notify us via email at within 24 hours of receiving your package.

Attach a picture clearly showing the broken/defective items and describe the issue(s) with your item.

We do not provide a warranty against physical or accidental wear or accidental damage.




We are unable to offer an exchange. Returned items will be automatically refunded.

If you need a different item, size, or color, you will need to place a new order.


Order Changes


We are unable to offer any order changes once the order has been placed.

If you need a different item, size, or color, please initiate an order cancellation and place a new order with the desired specifications.

Please note that we cannot combine shipments for multiple orders placed by the same customer. Each order will be processed and shipped individually.